Practice

Question 38

38 of 293

Question 38

Question 38
Scenario: Customer Support Resolution Agent

After 30+ turns, your conversational assistant shows noticeably slower responses and occasionally produces less coherent outputs. Investigation reveals: (1) average conversations reach 50,000 tokens by turn 35, (2) production logs show 94% of user messages only reference the previous 3-5 exchanges, (3) the 6% of queries referencing earlier context typically ask about information the user could easily re-state. Your goal is to improve response speed and quality while maintaining good user experience. What’s the most effective approach?