Practice

Question 18

18 of 293

Question 18

Question 18

Your post_content tool requires user confirmation before publishing. The current workflow displays “Ready to post to social media. Confirm?” and analytics show users approve 98% of requests within 2 seconds. Post-mortems reveal incidents where posts went to wrong accounts, were scheduled for wrong times, or contained errors – all confirmed by users without catching the mistakes. How should you redesign the confirmation workflow?